Cancellation and Refund Policy

Some situations that may result in your order being canceled include limitations on quantities available for purchase inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged the said amount will be reversed back in your in your Card Account. The customer agrees not to dispute the decision made by zainonline store and accept zainonline store's decision regarding the cancellation.

Cancellation by You

Cancellation within 48 hours of purchase:

You can cancel the order within 48 hours of your purchase by writing to us at or calling our support. The cancellation will be effective within 48 hours and you will get a confirmation email.

Order cancelled due to product Out of stock /Change in price/ Shipment Delayed:

We make every attempt to deliver exactly what is featured on the site, however on certain occasions, the product tends to get out of stock or there is a change in price. In such cases the order may be cancelled.

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